Privacy Policy
Effective Date: April 10, 2025
Jackie Morales Real Estate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our marketing communications.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, property address, etc.
- Marketing Data: Information provided when opting in to receive messages (e.g., SMS, email).
- Usage Data: Pages visited, actions taken, IP address, browser type, and referral data.
- Communication Records: SMS, email, and other communications sent to or received from us.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our real estate services
- Personalize your experience
- Communicate with you via SMS, email, or phone
- Send marketing communications (with your consent)
- Improve our website and service offerings
- Ensure compliance with legal and regulatory requirements
3. SMS Marketing & Compliance
If you opt in to receive SMS messages from Jackie Morales Real Estate:
- Message Types: You may receive messages related to property listings, market updates, appointment reminders, home valuation information, and customer support.
- Consent Not Required: Consent to receive SMS is not a condition of purchasing any goods or services from us.
- Message Frequency: Message frequency may vary depending on your activity and preferences.
- Costs: Message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You can opt out at any time by replying "STOP" to any message.
- Help: For assistance, reply "HELP" or contact us at jackie@jackiemoraleshomes.com or (610) 514-5191.
SMS Data Privacy: We do not sell, rent, loan, trade, lease, or share the mobile numbers or SMS consent data collected from you with any third parties, affiliates, or non-affiliates for their own marketing purposes. SMS opt-in data and consent will only be shared with aggregators and providers of the SMS messaging platform for the purpose of delivering messages.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier.
4. How We Share Information
We do not sell your personal information.
We may share your information with:
- Service Providers (e.g., email/SMS platforms, CRM tools) under strict confidentiality agreements.
- Regulatory Authorities when required by law.
- Aggregators and SMS Providers for the purpose of delivering messages.
We will never share your personal data with affiliates, non-affiliates, or unrelated third parties for their own marketing purposes.
5. Cookies & Tracking Technologies
We may use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
7. Your Rights
You may request to:
- Access or update your information
- Unsubscribe from marketing communications
- Delete your data (subject to legal obligations)
To exercise any of these rights, please email jackie@jackiemoraleshomes.com
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Age Restrictions
Our services are intended for individuals who are at least 18 years of age. By using our services and opting in to receive SMS communications, you confirm that you are at least 18 years old. We do not knowingly collect data from individuals under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Effective Date."
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Jackie Morales
RE/MAX Town & Country
Email: jackie@jackiemoraleshomes.com
Phone: (610) 514-5191